Terms of Service

Welcome to Willow & Whimsy Cardmaking. By accessing or purchasing from our online store, you agree to the following Terms of Service.

1. Digital Products

Willow & Whimsy Cardmaking primarily offers digital products, including planners, templates, and other crafting resources. Digital products are delivered electronically and do not include physical goods unless specifically stated in the product description.

2. Purchases

By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the payment method provided.

We reserve the right to refuse or cancel an order when necessary, including in cases of suspected fraud, unauthorized use, or errors in product or pricing information.

3. Personal Use

Unless otherwise stated in the product description, purchased digital products are intended for your personal use.

You may download and use the files for your own crafting, planning, and organizational purposes.

4. Intellectual Property

All digital products, designs, graphics, text, templates, and other original content provided by Willow & Whimsy Cardmaking remain the intellectual property of Willow & Whimsy Cardmaking.

Purchasing a digital product does not transfer ownership or copyright to the purchaser.

You may not resell, redistribute, share, reproduce, modify for resale, upload, or use our digital products or their contents to create competing products or commercial resources unless you have received written permission from Willow & Whimsy Cardmaking.

5. Product Information

We make every effort to ensure that product descriptions, images, and information are accurate. Digital products may be updated or improved from time to time.

6. Refunds

Because our products are digital downloads, purchases are generally final and are not eligible for returns or refunds after purchase. Please see our Return & Refund Policy for additional information.

If you experience a problem accessing or using a purchased file, please contact us so we can assist you.

7. Website Use

You agree to use our website and its content for lawful purposes only. You may not use the website in a way that could damage, disable, overburden, or interfere with its operation or with other users' access to the website.

8. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page, and the updated terms will apply from the date they are published.

9. Contact

If you have questions about these Terms of Service or a purchase, please contact Willow & Whimsy Cardmaking through the contact information provided on our website.

These Terms of Service are intended as general information and do not constitute legal advice. Applicable consumer protection and other laws may provide rights that cannot be excluded or limited by these terms.